Prepare for Your Salesforce Administrator Credential Course

16 Hours
You save 75% -

85 Lessons (16h)

  • Your First Program
  • Introduction
  • User Authentication
    Secure Your Users' Identity8:00
    Customize Your Login Process with My Domain7:42
    Set Up Single Sign-On for Your Internal Users16:10
    Single Sign On Challenge Update (dad help me)
  • Prepare Your Salesforce Org for Users
    Set Up the Exchange Rate10:33
    Update the Exchange Rate with ACM10:57
    Customize the Home Page10:33
    Create a Unique Account List View6:05
    Create Chatter Groups7:46
  • User Management
    Add New Users15:34
    Control What Your Users Can Access15:52
  • Customize an Org to Support a New Business Unit
    Manage User Access14:23
    Modify Your Data Model22:04
    Configure an Email Letterhead and Template8:36
    Automate Your Business Process14:58
  • Project: Customize a Salesforce Object
    Work with Standard and Custom Fields9:39
    Create Picklists and Field Dependencies12:14
    Create Lookup Filters5:11
    Create Formula Fields16:32
    Create Record Types8:27
    Create Account Page Layouts7:53
    Enable Account Field History Tracking3:32
    Create Validation Rules9:01
  • Accounts & Contacts for Lightning Experience
    Get Started with Accounts and Contacts7:27
    Understand Account and Contact Relationships14:37
  • Leads & Opportunities for Lightning Experience
    Create and Convert Leads11:41
    Work Your Opportunities9:12
    Sell as a Team and Split the Credit8:54
    Visualize Success with Path and Kanban8:57
  • Products, Quotes, & Contracts
    Create Price Books to Track Products11:11
    Configure Quote Templates and Track Contracts15:33
  • Campaign Basics
    Meet Salesforce Campaigns9:28
    Organize Campaigns with Hierarchies and Record Types12:44
    Determine Who You're Marketing To13:50
    Report on Your Campaigns8:26
  • Project: Customize a Sales Path for Your Team
    Customize a Sales Path4:00
    Customize Opportunity Stages7:02
    Work with Opportunities in the Kanban View8:07
  • Service Cloud for Lightning Experience
    Begin Your Service Journey12:17
    Administer Service Cloud12:03
    Automate Case Management14:11
    Create Digital Engagement on Multiple Channels10:00
    Web to Case8:58
  • Project: Build a Community with Knowledge and Chat
    Enable Chat Agent and Communities16:50
    Enable and Configure Lightning Knowledge12:23
    Add Knowledge to the Community Using Topics6:09
    Add Branding and Components to the Community13:16
    Try Out Your New Community10:46
  • Service Cloud Efficiency
    Make the Move to Digital Two-Way Messaging6:43
    Use Mobile to Connect with Your Customers and Your Workforce6:19
    Deliver Personalized On-Site Service with Field Service8:00
    Create Self-Service Communities and Portals5:58
    Use Analytics to Gather Insights and Drive Profitability6:44

This 16-Hour Course Trains You on the Wide Range of Salesforce Tools to Solve Real-World Scenarios

Jimmy Tanzil


Jimmy Tanzil | Salesforce Certified Application Architect, Developer, and Admin
4.4/5 Instructor Rating: ★ ★ ★ ★

Jimmy Tanzil has over twenty years of experience in the IT field. His main strengths are focused on Salesforce development and administration, web application development, and mobile app development. He is currently working as a Salesforce Architect, Advanced Administrator, Developer, and Consultant focusing on the non-profit sector. He has in-depth knowledge of all phases of application development, including analysis, design, coding, testing and implementation.


You've been busting yourself through the Admin Beginner, Admin Intermediate, and Admin Advanced trailhead. It's time to get to the next level! This trail mix will help you prepare for your Salesforce Certified Administrator exam. There are four Superbadges on this trail mix geared to train you to solve real-world problems on the Salesforce ecosystem. Going through the wide range of problem-solving scenarios will bring you a strong mindset on how to use the wide arrange of tools Salesforce has to offer to bring inefficient solutions to organizations of all types.

4.8/5 average rating: ★ ★ ★ ★

  • Access 85 lectures & 16 hours of content 24/7
  • Learn about User authentication & management
  • Understand Superbadge, its purpose & use
  • Gain insights on accounts & contacts for Lightning experience
  • Get an overview on products, quotes & contracts
  • Learn about project & its different use
  • Customize an organization to support a new business unit
  • Gain insights on leads & opportunity for lightning experience
  • Understand service cloud, its use & purpose


Important Details

  • Length of time users can access this course: lifetime
  • Access options: desktop & mobile
  • Certificate of completion included
  • Redemption deadline: redeem your code within 30 days of purchase
  • Updates included
  • Experience level required: all levels


  • Salesforce Trailhead 2020: Admin Beginner - Starting Point
  • Salesforce Trailhead 2020: Admin Intermediate
  • Salesforce Trailhead 2020: Admin Advanced


  • Unredeemed licenses can be returned for store credit within 30 days of purchase. Once your license is redeemed, all sales are final.
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